this whole mess is getting weirder by the second.. like the general message behind that reply aside, that was a pretty unprofessional way to respond to a complaint
you just don’t respond like that to complaints in any profession… no matter how ridiculous you think the complaints might be, the whole point is that you respond politely and efficiently and say SOMETHING along the lines of ‘your concerns are very important to us’ you never, ever respond like ‘shut up you silly twats you are crazy and wrong’ … what tha fuck
Exactly, like I have studied a bit of marketing and I think one of the principles is to acknowledge the person’s feelings instead of discarding them cruelly. They could have even written a shorter, diplomatic reply which just recognizes the complaints and reassures that they will reach the people responsible. And it’s not just that, they also responded the same way with complaints that had nothing to do with johnlock lmao. This is very weird and I am not sure, like maybe they just don’t give a fuck and they are tired with the amount of complaints they got..?
Yes they could have handled this response with even less effort and come away from it looking much better. This feels like the entirety of s4 with people going out of their way to be deliberately cruel to us.
This is totally unprofessional, as it blames the Viewer for getting it wrong – which you Just never do. You have to Signal that you take the complaint at least serious and will think about how to avoid such issues in the Future.
Never lay the blame with the audience that pays your fees!
Don’t you just love how it’s Friday evening and the BBC is totally not going to look at whatever we’re doing on tumblr. And they’re also 100% going to ignore us on twitter.
If you want to bury specific news, you have to release them on a friday evening. (pr people say)
TFP was a shitty episode that resolved none of the plot points it should have, everyone was completely OOC, the quality was nothing more than a trash horror movie, every single canon reference Moftiss put in there was an abomination against the works of Arthur Conan Doyle, and furthermore-
We need concise moments of romantic/sexual tropes used
We need queer coded moments
We need the comments of both writers and cast that suggested johnlock
We need Arwel’s winks and clues
We need to have it addressed coherently and systematically
We need a history of previous Holmes/Watson romance
Sorry if anyone feels as if this is too aggressive, but it’s advocacy with free speech. It’s resistance to discrimination. It’s never going to be pretty.
The response needs to go to all the press outlets in countries were the show is shown
Copies to all advocate groups
We need to contact allies
Anger is good, we just need to use it well, not let it burn out into depression or surrender. We have been treated abominably. So anyone who wants to proceed, let’s do it. We can be the monstrous regiment if they force us to be. We have the proof, we have the metas, we have the intelligence and we have staying power. I know this may not be for everyone, but some of us need to do this. It matters.
Yes, an open letter! a short version with maybe links to the extended version.
We also need pr experts, and people who have contact to the media. We need allies with power or a huge following on social media. We need a strategy. We need visibility.
We need to work as a team, essential. Venting anger on Tumblr won’t help us, we need to take this into the main stream press. We need a secure forum set up to plan and strategise. Anyone want to help?
I’ll help in any way I can
I hate to be funny at a time like this, but can we call it “operation Norbury”? It’ll be easier to track on tumblr and easier to discuss.
We need concise moments of romantic/sexual tropes used
We need queer coded moments
We need the comments of both writers and cast that suggested johnlock
We need Arwel’s winks and clues
We need to have it addressed coherently and systematically
We need a history of previous Holmes/Watson romance
Sorry if anyone feels as if this is too aggressive, but it’s advocacy with free speech. It’s resistance to discrimination. It’s never going to be pretty.
The response needs to go to all the press outlets in countries were the show is shown
Copies to all advocate groups
We need to contact allies
Anger is good, we just need to use it well, not let it burn out into depression or surrender. We have been treated abominably. So anyone who wants to proceed, let’s do it. We can be the monstrous regiment if they force us to be. We have the proof, we have the metas, we have the intelligence and we have staying power. I know this may not be for everyone, but some of us need to do this. It matters.
Yes, an open letter! a short version with maybe links to the extended version.
We also need pr experts, and people who have contact to the media. We need allies with power or a huge following on social media. We need a strategy. We need visibility.
We need to work as a team, essential. Venting anger on Tumblr won’t help us, we need to take this into the main stream press. We need a secure forum set up to plan and strategise. Anyone want to help?